- Includes random style&size of bags
- Any product in this mystery box is brand new, and the value of the items in the mystery package is the same as or higher than your purchase price. This is an adventure about courage and luck
- No Return, No Refund
Standard Shipping
FREE SHIPPING On Most Orders Over $40:
processing time: 2-5 working days;
shipping time: 10-30 working days, excluding customs clearance.
* For us to process your order, please fill in the checkout form in English only.
Due to the COVID-19 and the recent high volume, shipping times may be longer than normal. You'll receive an email notification when your order ships!
* If the package is rejected or returned for non-quality problems, 10% of the refund amount will be deducted as the shipping fee.
Delivery times will vary depending on destination. Please kindly take into consideration that in some areas there is a limited range of delivery services available.
International shipments may be subject to customs duties and taxes and the shipping costs depending of the destination.
Due to the order delays resulting from COVID-19, we are not offering expedited shipping at this time. Prices displayed on our website do not include taxes and duties.
Notice
Argentina, Anguilla, Afghanistan, Algeria, Albania, Andorra, Angola, American Samoa, Aruba, Armenia, Antigua & Barbuda, Azerbaijan, Barbados, Bangladesh, Bermuda, Belarus, Burundi, Burkina Faso, Bosnia & Herzegovina, Bhutan, Bahrain, Brunei, Botswana, Benin, Belize, Bolivia, Bosnia & Herzegovina, Cameroon, Cocos (Keeling) Islands, Christmas Island, Chad, Central African Republic, Cape Verde, Comoros, Cook Islands, Congo, Chile, Costa Rica, Cayman Islands, Cuba, Iraq, Djibouti, Dominica, The Dominican Republic, Oman, Yemen, Georgia, Equatorial Guinea, Eritrea, Ethiopia, Egypt, Ecuador, El Salvador, Faroe Islands, Fiji, French Polynesia, Falkland Islands, Guinea, Guinea-Bissau, Gabon, Gambia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guernsey, Guatemala (1 of 22 regions), Iran, India, Israel, Indonesia, Iceland, Jordan, Kyrgyzstan, Kuwait, Lebanon, Morocco, Martinique, Mauritius, Maldives, Malawi, Mayotte，Moldova, Myanmar (Burma), Nigeria， Montenegro, Perú, Pakistan, Panama, Réunion, South Africa, South Sudan, Sri Lanka, Sudan, Syria, Tunisia, United Arab Emirates, Uruguay and Ukraine... are not available for shipping due to Coronavirus.
We will recover shipping to these areas soon.
Please send email to service@ecosusi.com before you send the product(s) back to us. We will provide the warehouse address to save your postage.
ECOSUSI offers a 15 days limited warranty covering manufacturer defects only, any damages resulting from abuse or normal wear and tear are not covered under our policy.
* If the package is rejected or returned for non-quality problems, 10% of the refund amount will be deducted as the shipping fee.
Silk products: From when you receive your package ECOSUSI offers a 7 days limited warranty covering manufacturer defects only. Any damage resulting from poor care or wear and tear is not covered under our policy. All silk scarfs sent are carefully inspected and ironed before shipments. The snags of 2-5 cm/slight white spots are material characteristics and are unavoidable.
Please kindly be noted: If the product has no quality problems. The return shipping cost to our warehouse is the responsibility of the buyer.