Return

Please email service@ecosusi.com with your order number and return request to make sure your purchase is eligible for a return.

ECOSUSI offers 30 days limited warranty covering manufacturer defects only, any damages resulting from abuse or normal wear and tear are not covered under our policy.

Please kindly note:

*Please note that the product needs to be undamaged in order to be returned.

*If the product is returned for non-quality problems, the return delivery fee will need to be paid by the customer.

*For U.S buyers, you may send your return package to our warehouse in California.

*For international buyers, you may send your return package to our warehouse in Xiamen, China.

Please email service@ecosusi.com with your order number and return request to make sure your purchase is eligible for a return. After approval, we’ll send you the return address. Please kindly provide us with what express you choose and the return tracking number once available. 

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Free shipping

Free shipping to USA , no code needed. Need it sooner? Choose expedited or priority.

30 Day Return Policy

Our 30 Day Return policy gives you time to make sure the item you purchased is perfect for all the journeys you’re taking.

Quality & Durability

All products are tested for strength, durability and performance based on the demands of frequent travelers.

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