Quick Tips 2

  Standard Shipping

United States

Free shipping on all orders

Processing Time: 1-2 Working Days

Shipping Time: 2-7 Working Days

United Kingdom

Shipping Cost:

    Orders ≥ $40: £5

    Orders ＜$40: £8

Processing Time: 1-2 Working Days

Shipping Time: 6-10 Working Days

France/ Italy 

Shipping Cost:

    Orders ≥ $40: €4.75

    Orders ＜$40: €7.6

Processing Time: 1-2 Working Days

Shipping Time: 6-10 Working Days

Canada

Shipping Cost: 

    Orders ≥ $40: $11

    Orders ＜$40: $18

Processing Time: 1-2 Working Days

Shipping Time: 10-15 Working Days

Japan

Shipping Cost:

    Orders ≥ $40: ￥872.78

    Orders ＜$40:￥1163.70

Processing Time: 1-2 Working Days

Shipping Time: 6-10 Working Days

Other Countries & Regions

Shipping Cost: $0-$36 based on the value of products and delivery area

Processing time: 1-2 working days;

Shipping time: 10-25 working days, excluding customs clearance.

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Please email service@ecosusi.com with your order number and return request to make sure your purchase is eligible for a return.

ECOSUSI offers 30 days limited warranty covering manufacturer defects only, any damages resulting from abuse or normal wear and tear are not covered under our policy.

Please kindly note:

*Please note that the product needs to be undamaged in order to be returned.

*If the product is returned for non-quality problems, the return delivery fee will need to be paid by the customer.

*For U.S buyers, you may send your return package to our warehouse in California.

*For international buyers, you may send your return package to our warehouse in Xiamen, China.

Please email service@ecosusi.com with your order number and return request to make sure your purchase is eligible for a return. After approval, we’ll send you the return address. Please kindly provide us with what express you choose and the return tracking number once available.